LTO-Zambales revenue collections up by 2% in 2010

January 26, 2011 1:00 pm 

OLONGAPO CITY, Jan. 26 -– The Land Transportation Office (LTO)-Zambales Licensing Center here posted a revenue collection amounting to P15.44 million in 2010, surpassing the previous year’s P15.15 million by two percent or P287,470 higher.

Reynaldo J. Cortez, LTO-Zambales officer-in-charge, said although last year's revenue was six percent lower than its target of P16.36 million, their office posted a 99.5 percent customer satisfaction on services rendered.

Cortez said their good performance can be attributed to the continuous implementation of Quality Workplace Program, which boosted the performance of their personnel.

Likewise, the number of licenses and permits issued for the year 2010 rose to 45,277, an increase by 17 percent compared to the previous year.

The total number of licensing and permit transactions also rose to 56,283 or one percent higher compared to year 2009 of 55,510.

Records on miscellaneous transactions showed that transactions also rose to 11,006, Cortez said.

"For the calendar year, 2011, we will strive to continually implement the requirements of Quality Management System for total customer satisfaction," the LTO head said.

He said the LTO, in coordination with other government offices and private organizations, is continuously developing plans and programs toward the fulfillment of the mission and vision of the agency, for the common goal of enhancing traffic safety consciousness among motorists, pedestrians and other road users. (PNA)



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