Private sector, Canadian Chamber hail Palace “cyber czar”

April 28, 2010 7:41 pm 

MANILA, April 28 — The advances in the government’s information and communication technology (ICT) program drew private sector recognition when Secretary Ray Anthony Roxas-Chua III, chairman of the Commission on Information and Communications Technology (CITC), was recently conferred with a prestigious award as top individual achiever in the field of business process outsourcing (BPO).

The CITC is the government’s ICT arm which operates under the Office of the President.

The Business Processing Association of the Philippines (BPAP) and the Canadian Chamber of Commerce which jointly spearhead the national search for top individual and corporate achievers in BPO cited Roxas-Chua for championing the growth of the ICT industry in the Philippines.

“Secretary Roxas-Chua has led the effort for all the marketing missions the industry embarked across six different international markets last year,” BPAP president and CEO Oscar Sanez said.

Roxas-Chua has also been cited for “creating strategic partnerships with the private sector as the Philippines has emerged as one of the world’s top BPO destinations.”

Apart from his functions as CITC chair, Roxas-Chua is also the “development champion” of President Gloria Macapagal Arroyo’s Cyber Corridor SuperRegion, a grouping of urban centers from Luzon to Mindanao where massive improvements in ICT have been seen in the past few years.

He is also sometimes called the Philippines “outsourcing czar.”

Roxas-Chua was credited for vigorously pushing President Arroyo’s Next Wave Cities program designed to transform certain key urban areas outside Metro Manila and Metro Cebu into alternative destinations for BPO investments. These areas are Metro Laguna, Metro Cavite, Iloilo, Davao, Bacolod, Metro Pampanga, Metro Bulacan, Cagayan de Oro, Central Bulacan and Lipa City in Batangas.

The hefty growth of the local BPO sector has put the Philippines in the world map of business outsourcing. Last year, the National Outsourcing of the United Kingdom named the Philippines as “Offshoring Destination of the Year.” It was the second time in three years that the Philippines earned such distinction.

More importantly, the BPO industry has created over 442,000 jobs, and generated annual export revenues of 7.2 billion dollars as of end-2009.

The CITC has also launched the iSchools project which provides computer laboratories with internet access to public high schools. The computerization program has so far covered 680 public high schools, with additional 193 still in the process of being connected through satellite broadband, and 320 more schools scheduled to receive their computer labs during the year.

Other recipients of this year’s International ICT Awards were: Convergys Philippines Services Corp. as BPO of the Year; Telus International Philippines, BPO Employer of the Year; Deutsche Knowledge Services, Shared Services Excellence of the Year; Sutherland Global Services, Fastest Growing BPO Company of the Year; WNS Philippines, Inc., Best New BPO Locator of the Year; SPi Global Solutions, Non-voice Excellence of the Year; and Northgatearinso, Most Innovative BPO Company of the Year. (PNA)



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