Tourist hotline proposed in Negros Occidental
July 26, 2013 10:59 am
BACOLOD CITY, July 25 — Negros Occidental Provincial Tourism Officer Christine Mansinares welcomed the move of the Sanggunian Panlalawigan requesting Governor Alfredo Maranon Jr. to create a 24/7 tourist hotline assistance and information center in the province.
Mansinares said the proposal needs trained personnel though.
In a resolution passed Wednesday, the Provincial Board said “there is a need for such center for we must recognize our role, responsibility and accountability in improving governance in the area of safety, security and convenience of our visitors.”
The resolution was authored by Third District Board Member Patrick Lacson, chairman of the committee on tourism, who said that the resolution is his first step in helping the executive’s effort in developing a competent, motivated, and productive tourism workforce.
“Negros Occidental ranks second in Region 6 as far as the number of tourist arrivals is concerned, next to Boracay, Aklan,” the resolution said.
Records of the Department of Tourism show that in 2012, there was a total of 564,167 registered visitors in Negros Occidental, with an increase of 6.58 percent.
Negros Occidental was also awarded the “Best Tourism Oriented Province in the Country” by the DOT.
“As we anticipate increase of visitors in the next few years in the province, we better prepare for it now,” the resolution said.
Mansinares said the personnel that will man the planned hotline should have “in-depth knowledge not only about tourism in general but also about security matters.”
She added that the hotline personnel will face "complaints on security, restaurants and resorts." (PNA)