POEA, NCMB provide OFWs conciliation-mediation services

March 13, 2013 10:49 am 

MANILA, March 12 — Conciliation-mediation services will now be provided to overseas Filipino workers (OFWs) on employment-related concerns, according to the Department of Labor and Employment (DOLE).

This was declared after the National Conciliation and Mediation Board (NCMB) and the Philippine Overseas Employment Administration (POEA) recently forged a Memorandum of Agreement (MOA) to provide these services.

“This is an important development as far as the Single-Entry Approach (SENA) reform agenda is concerned,” Labor and Employment secretary Rosalinda Dimapilis-Baldoz said in a statement.

“The combined effort of the NCMB and the POEA will make sure that the problems faced by many of our OFWs will be attended to with dispatch,” she added.

Using the 30-day mandatory conciliation-mediation of all labor cases lodged in the different offices and attached agencies of the DOLE, the SENA program is a reform measure meant to de-judicialize the labor dispute settlement system through the alternative dispute resolution (ADR) mechanism

The MOA, which was signed at the recent 25th NCMB anniversary celebration, provides that the NCMB and POEA shall support one another in implementing the SEnA program specifically in handling voluminous Requests for Assistance (RFA) filed by land-based and sea-based workers.

“POEA has been receiving large numbers of employment related RFAs from overseas Filipino workers that it has sought the help of the NCMB,” Ronda D. Malimban, officer-in-charge of Conciliation-Mediation Division of the NCMB said.

Under the agreement, the NCMB shall dispatch conciliator-mediators every Tuesday and Thursday to interview RFA filers at the POEA.

“The conduct of conciliation-mediation conferences for the RFA filer and responding party shall be handled by the same conciliator-mediator,” Malimban added. (PNA)



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