BI seeks private sector support in drive to improve services

January 24, 2011 7:47 am 

MANILA, Jan. 23 — The Bureau of Immigration (BI) has urged all stakeholders, particularly those from the private sector, to team up with the agency in providing better and efficient service to the transacting public, and in eliminating fixers.

BI Acting Commissioner Ronaldo Ledesma on Saturday called on all travel agencies, law offices and other entities authorized to transact with the BI in behalf of their clients to help ensure that the bureau’s frontline services are delivered in the most effective way.

Ledesma also appealed to the stakeholders to police their own ranks following reports that some of them are involved in fixing and other fraudulent and shady transactions with the bureau.

The BI chief issued the call as he ordered the convening of the bureau’s composite committee on good governance (CCGG) headed by OIC Associate Commissioner Edmund Macaraig.

The CCGG is tasked to orient liaison officers of accredited private entities regarding the bureau’s new policies and procedures. It also oversees and regulates the accreditation of travel agents and law and consultancy firms regularly transacting with the bureau.

Ledesma said there are currently more than 200 travel agencies, law firms and other private entities accredited by the BI to represent their foreign clients.

Felino Quirante Jr., BI administrative chief, said the good governance committee will conduct orientation seminars and trainings for accredited private entities next month as part of the bureau’s thrust to forge a harmonious working relationship with stakeholders.

“Through this networking project, we expect to generate stronger public awareness and better appreciation of the bureau’s programs, particularly in improving our frontline services,” Quirante said.

He said the committee will look into the possibility of institutionalizing stakeholders’ participation in the bureau’s affairs through regular dialogues and consultations. (PNA) scs/FMB


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