PAL to waive rebooking, refund penalties

May 8, 2009 4:52 am 

MANILA, May 7 — Philippine Airlines on Thursday said it is waiving the rebooking and refund penalties for passengers who are apprehensive to travel due to the influenza A(H1N1) or swine flu.

"PAL will rebook flights or refund tickets without penalties on international sectors only and within the ticket validity period if presented before 31 May 2009," the Lucio Tan-owned airline company said in a statement.

PAL said the waivers may also be applied to domestic tickets provided these were issued in conjunction with an international flight. Low-priced tickets purchased under PAL's recent Real Deal promo are excluded from the penalty waiver.

However, other charges such as non user’s or “no-show” fee will apply.

Passengers may call PAL Reservations – 855-8888 or 855-7888 – for rebooking and other queries. (PNA) DCT/V3/DGA/utb

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